By scanning your return slip, our facility can locate your return much faster. After that we can proceed to refund/replacement.
Refund and Returns Policy
1. Items shipped from Unioos.com can be returned within 30 days upon receipt.
2. Because of hygiene reasons, shapewear, underwear, pajamas and swimwear are not eligible for return.
Note: Please contact us if you want to return an item. Return without prior discussion and authorization will not be accepted.
1.Contact Customer Service with order information and a brief description of your return. We will send you a printable slip with more instructions. It contains our return address and basic information about your returned order.
2.Print the return slip and put it inside your package along with the item(s) you are going to return and pack the item properly.
3.Send item(s) back to us through local post office. If you are in urgent need of handling the returned parcels, please contact our customer service and provide a tracking number for the returned parcels.
4.We will process your return in 1-3 business days of receipt of the package.
Items shipped from Unioos.com can be returned within 30 days of receipt of shipment in most cases.
We’d suggest to contact your nearest post office to return for a better customs clearance procedure.
By default, a refund goes to your original funding source. Unioos does not support storing balance in your Unioos account.
Those payment methods require customer to provide a PayPal account should a refund will be issued.
Return shipping should be paid by customer.
If our product is damaged by the carrier or there is a quality problem with the product, please contact us.
For special cases, return shipping will be paid by us.
